Bumper Protection Commonly Asked Questions
(1) Can I drive with the Bumper Bully attached?
No, never operate a vehicle with the Bumper Bully hanging from the bumper. The product may come off while driving causing injury. Return the product to vehicle’s trunk prior to leaving a parking garage. Please read product disclaimer and all instructions before using.
(2) Is the Bumper Bully weather proof?
Yes, the bumper bully was designed for outdoor parking. It may also be used in indoor parking garages and valet parking garages.
(3) Will the Bumper Bully protect my car bumper from damage?
The Bumper Bully may protect the bumper finish only. It may not protect your bumper from impacts greater than 1MPH. The product may help minimize the risk of scratches, the result of low impact parking maneuvers. The Bumper Bully is not a structural component and will not contribute to vehicle crashworthiness or occupant safety during rear end collisions.
(4) Will the bumper bully (bumper protector) fit my vehicle? Are there exceptions?
The product will fit most vehicles. Exceptions are rear engine vehicles. Straps should never be placed in an engine compartment, as it may come in contact will moving parts, resulting in damage and injury.
(5) How do I clean and care for my bumper protector?
It is a good idea to regularly clean and wash the back side of the product - it should always be free of dirt and debris. A mild soap and water is okay. You can also use a damp towel.
(6) How do I store my new bumper protector?
To keep the Bumper Bully looking its best store it flat in your trunk. Do not store folded as the rubber may crease.
(7) How do I attach my bumper protector?
Refer to the instructions on the box or the instructions link.
(8) What should I do, the Velcro straps do not stick to my trunk carpet?
The Velcro on the straps ends may not stick to all carpet types. If this happens you can use extra 2
Velcro tabs provided. The extra sticky tabs will not stick to carpet - you need to find a smooth, hard surface. Alternatively, if there is a spare tire compartment you can drop the straps into the compartment and lower the lid on the straps. The weight of the lid will sometimes be enough to hold the straps.
(9) What is the return policy? and return protocol?
If not satisfied with the purchase, you may return the product for a refund within 15 days of receipt, minus initial shipping cost. Also buyer is responsible for return shipping. To return a product, please contact us at customerservice@bumperpad.com for RMA# and instructions. Product must be returned in new /
resalable condition. Damaged or dirty products will not be refunded.
(10) When will my bumper guard arrive? What shipping carrier do you use?
Orders are usually processed the same or the following business day. We ship using UPS ground. Delivery time may vary depending on location. For NY and tri-state area 1-3 business days.
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